Terms & Conditions and Privacy Policy of the Customer Club

TERMS AND CONDITIONS


These terms apply to the OUTFITHUSTLER.com customer club.

Membership of the customer club is free and non-binding, and you can unsubscribe at any time. You must be at least 16 years of age to be a member of the customer club. If you are under the age of 16, you can sign up by sending a signed confirmation from a parent or guardian to 

By registering, you agree that BESTSELLER Handels B.V. (Sint Jorissteeg 2, 1012 XV Amsterdam, The Netherlands, business registration number 59896604) (hereafter referred to as “BESTSELLER”) may send you marketing material.

Our marketing materials are sent via email, SMS, MMS, mail and social media such as Facebook, Instagram, etc. and relate to:

  • Clothes, shoes, bags, accessories, magazines, designs and similar products available for sale in our web shop
  • Offers, sales, competitions, as well as events and other marketing initiatives
  • Information about items you have added to your wish list or placed in your online shopping cart.

You further agree that this consent may be used to send requests for you to update your consent to include other relevant products, brands, business partners or communications channels.

You may terminate your membership at any time and revoke your consent to receive marketing material by following the instructions in the messages we have sent to you, by contacting us at customerservice@bestseller.com or submit a contact form that can be found HERE

PRIVACY POLICY

BESTSELLER is data controller in relation to personal data processed in relation to the customer club.

Your personal data is processed in accordance with OUTFITHUSTLER’s general privacy policy, which you can find HERE.

1. What is your information used for?

We use your personal information to manage the customer club and send you marketing materials, including promotions, news, invitations, etc.

In order to optimise your shopping experience, we strive to send you marketing materials that match your interests and to send you customised newsletters, such as birthday greetings. In order to do so we are using information about you that you have provided to us or which we have collected via cookies to create a profile of you.

2. What information do we process about you?

We process the information you provide us in connection with your sign-up to the customer club and when you update your profile. This will include your name and email. We also process information about your mobile number, birthday and certain preferences if you choose to provide it to us in your member profile.

We also collect information about your purchases and other activities on our website, including items in your shopping cart or items on your wish list. In addition, we measure your activity in connection with the receipt of our newsletters.

3. On what basis do we collect your personal information?

The collection of your personal data is based on your consent when you sign up to our customer club.

You may withdraw your consent at any time, or object to the processing of your personal data for direct marketing purposes, including profiling. To do so, you can contact us at . If you do that, we will no longer send you marketing materials or other information based on your consent.

4. Our use of data processors

Your personal data may be transferred to external partners (data processors) who process the information on our behalf - for example, by posting our newsletters to you, or by storing your personal data.

The following data processor(s) may handle and/or store your personal data in countries outside the EU/EEA in which case the data transfer is safeguarded by the EU Commission’s Standard Contractual Clauses unless otherwise stated:

  • Shopify group companies in USA, Australia, India, Japan, Singapore, New Zeeland and Canada (transfer to Canada, Japan and New Zeeland is safeguarded by the European Commission’s adequacy decision 2002/2/EC)
  • Dotdigital Group, companies in the USA, Belarus, South-Africa, and Australia.
  • Facebook, Inc., USA
  • Google, Inc., USA
  • Zendesk, USA

 5. How long do we keep your personal data?

Your personal data will be deleted when we no longer need it, and when we are no longer required to keep it by law or in order to establish, defend or exercise legal claims.

If you terminate your membership, we will automatically delete all information that we are no longer required to keep by law.

6. Your rights and remedies, etc.

As a data subject, you have certain rights, including the right to access the information we have registered about you and filing complaints.

You can read more about your rights and possible remedies HERE.

 

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